Privacy Policy
Last Updated: December 2025
This Privacy Policy explains how FIDUS HEAVY EQUIPMENT & MACHINERY SPARE PARTS TRADING (“we,” “our,” “us,” or “the Company”) collects, uses, discloses, and safeguards your information when you visit our website or use our heavy equipment and spare parts trading services.
By accessing our website or interacting with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data:
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Name
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Email address
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Phone number
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Company name
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Billing and shipping address
1.2 Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on pages
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Referral sources
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Cookies and tracking data
1.3 Business & Transaction Information
Collected when you request quotations or place orders:
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Equipment and spare parts requirements
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Part numbers
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Purchase orders
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Shipping instructions
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Tax or VAT numbers (if applicable)
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Trading Licensing
2. How We Use Your Information
We use the collected information to:
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Process orders, quotations, and deliveries
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Improve communication
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Operate, maintain, and optimize our website
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Verify identity and manage accounts
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Send service updates, confirmations, and notifications
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Provide marketing and promotional materials (with consent)
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Comply with legal, tax, and international trade regulations
3. Sharing Your Information
We do not sell personal information.
Information may be shared only with:
3.1 Service Providers
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Freight and logistics companies
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Payment processors
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Warehousing partners
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IT and website management services
3.2 Legal or Regulatory Authorities
If required to comply with:
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Law enforcement requests
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Customs and export regulations
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Court orders
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Anti-fraud investigations
3.3 Business Transfers
If the company merges or is acquired, customer data may transfer as part of business assets.
4. Cookies & Tracking Technologies
We use cookies to:
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Improve website experience
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Analyze visitor behavior
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Provide personalized browsing
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Enhance security
You may disable cookies in your browser settings, but certain features may not function properly.
5. Data Security
We implement secure measures to protect your data, including:
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Encrypted website connections (HTTPS / SSL)
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Secure servers and restricted access
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Regular monitoring for security threats
No transmission method is completely secure, but we strive to protect your information to the highest standard.
6. Data Retention
We keep your information only as long as necessary for:
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Transactions
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Legal compliance
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Accounting and tax purposes
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Business records
7. Your Rights
Depending on your location, you may have rights such as:
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Access to your personal data
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Correction of inaccurate data
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Deletion of data (where legally allowed)
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Withdrawal of marketing consent
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Request for data portability
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Objection to certain processing
To request any of these rights, contact us at: info@fidustrading.com
8. International Data Transfers
Because we conduct international trading, your data may be transferred to countries with different data protection laws. We take appropriate measures to ensure it remains protected.
9. Third-Party Websites
Our site may contain links to third-party pages.
We are not responsible for their privacy practices.
Please review their policies before interacting.
10. Children’s Privacy
We do not knowingly collect information from individuals under 18 years old.
If such data is mistakenly provided, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website means you accept the revised terms.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us: